All posts by Mark Crispen

The Advantages of Building Up

Residential elevators have not only changed the way we age in place, but also how builders and homeowners look at future house designs. There’s great value in building up rather than out, from cost savings to a reduction in roofing/foundation materials; but more than that, it allows builders to utilize amenities like the residential elevator to stunning effect.

Even if homeowners aren’t ready for an elevator, they can include future considerations for one by including “stacked closets” in the home design. Including a residential elevator in a new home can also increase its value by 10%.

You might think that by building taller, you’re missing out on valuable living space. Well, you’re actually able to preserve the square footage while enhancing the functionality of your layout as space can be better utilized in a multistory design when compared to a ranch-style home. Think about it: if you prefer a little more peace and quiet, having all of the bedrooms on the second floor can keep sleeping quarters private and peaceful, and separate from the more active living areas of your home.

Building up—a new design philosophy

Today’s builder is working with a new design philosophy: building up. While it’s true that many homeowners have a design in mind when they’re considering a new house, whether it’s the materials, the architecture style, or ranch vs. two-story home, there’s a lot that can be said of building up.

One of the most noticeable advantages to building up is the cost savings per square foot. When you stack living space, you can actually add considerable square footage to the design without the added costs for foundation and roofing materials. Multistory homes feature smaller foundations and roof lines, so they’ll not only require fewer materials, but you’ll also save on land costs.

For example depending on the area, a ranch (on a 60’ lot) could cost upwards of $80,000 more than a multistory home (on a 40’ lot) of the same square footage. In this example, deciding between building up or out comes down to comparing a $240,000 price tag to one that’s only $160,000. Not only would you save more money on the taller home, but you’d have plenty left over to include that residential elevator in your plans! All without sacrificing square footage.

One of the most expensive parts of a home is the land you build on. Multistory homes have a more compact footprint than a ranch, making taller homes ideal for new developments and in-fill projects.

A more compact footprint also means more options for location, and makes it easier for builders to incorporate a residential elevator in the design. This is why we encourage buyers or homeowners in their 40’s, 50’s, and 60’s to consider making their new homes “elevator ready” by using stacked closets in a multistory design. Whether you can benefit from an elevator today, making it easier to install tomorrow will save you a lot of money when or if you decide to purchase one.

Future proofing your new home—including design elements that will reduce the number of future improvements and modifications—is key to getting the most out of it and improving the resale value.

Homeowners and builders alike benefit from a smarter design

Builders and homeowners can both save when it comes to building up, from lower land costs to a reduction in materials purchased. Beyond the cost savings there’s the added advantage of improving a home’s functionality and livability. A multistory home equipped with an elevator offers its residents the same level of access, only with a more functional layout—one that can be utilized with ease by the smart builder.

Homeowners who opt to consider a residential elevator in their designs can look forward to more livable space and flexibility in future additions, for both retrofits and new builds. Those considerations during the design phase could easily save you money down the road, making it much easier to budget for such renovations. That means you’re not just saving money up front by building up, but setting yourself up to save in the long-term as well.

How to Help Your Loved Ones Age in Place

Watching a loved one get older is never easy. However, having to watch them age in a facility rather than the home they love simply makes a difficult situation harder. Unfortunately, for many people, the needs of their elderly loved ones are greater than the average home can support. For that reason, as many as 1.3 million Americans currently live in a nursing facility.

The good news is that there are ways to help loved ones age in place. It involves some personal dedication and possibly some home renovation, but the peace of mind that everyone gains is priceless. If you face this, here are some strategies to consider:

Assess the Situation Carefully

Aging is such a gradual process that many people don’t realize how far their loved ones have declined until it’s too late. Suddenly it becomes necessary to move them into assisted or long-term care housing because the home no longer meets the resident’s needs.

First, watch your elderly loved ones closely for signs of physical and cognitive decline. Then consider the health issues they have already developed. How will those issues progress further and what kinds of care will that decline require? Being able to take preventative steps is a huge asset.

Consider Your Options for Care

Many elderly people could stay in the home if only they had a regular source of support. If you are not able to provide support, there are a number of resources that can help your loved one cook, clean, and run errands.

Find out what options are available in your area that meet your needs and budget. Professional support is available from a number of sources. Often times a friend, neighbor, or network of family members can provide the same kind of help as well as a source of love and companionship.

Sometimes it may be best to look into a continuing care retirement community (CCRC). They offer seniors regular support and a community they can rely on for care and companionship. The goal of most CCRCs is to provide more active, engaging lifestyles for the seniors who reside there. The come in many different styles and with differing amenities, but can be a welcome option for those who require slightly more care or assistance with daily living.

Address Issues in the Home

Homes are typically built for the able bodied. That means as people age, the features of their home that have never been problematic before are suddenly a sources of stress, strain, and struggle. When those issues become too great to bear, they have to look for other options.

Changes to the home can eliminate many of these safety concerns, but simply installing grab bars does not make a home safe. Ideally we’d like to have no-step entrances, single-floor living, wide halls and doorways for wheelchairs and an ADA-compliant bathroom, but that would likely require an extensive redesign and can be cost prohibitive. Another option, installing a home elevator, can empower those with mobility issues to reach any floor and limit the need for a floorplan redesign. A few tweaks to the kitchen or a meal delivery arrangement can solve issues with cooking. The cost of these changes can still be significant, but so is the cost of a nursing facility.

If your loved one can’t live in their current home, building a home in a 55+ community could be a viable option. While land can be expensive, many contractors are choosing to build vertically. Home elevators become especially relevant in those situations. The point, however, is that aging in place is a possibility—you may just have to change the place to a more suitable location, or utilize a more mindful design.

Be a Source of Support

Remember that as hard as it is for you to see your loved ones decline, it’s even harder on them. They are struggling with pain, and many experience mental health issues in conjunction with physical issues. On top of that, the disruption that comes from having to leave the home is a major load to bear at a time of life that should be about peace, familiarity, and stability.

Have some empathy for your loved ones, and do whatever you can to make the aging process easier. If this means making a sacrifice on your part, it’s well worth it. Pay close attention to their needs, keep in frequent contact, and make sure that love rather than grief is the presiding feeling.

7 Rules of Elevator Etiquette

Most adults realize that every environment—be it the workplace, a restaurant, or even a taxi cab—has its own set of best practices and rules to follow. These rules are typically followed to ensure that everyone stays safe, comfortable, and moves through the environment as efficiently as possible. Elevators are a common area that warrant their own set of rules, and there’s enough of them—approximately 1 million elevators in the United States and Canada alone—to make ‘elevator etiquette’ worth brushing up on.

1. Follow the “two-flight” rule

This rule actually insists you stay out of the elevator if you’re going fewer than two floors up or down. Why? You may get some dirty looks from colleagues and fellow passengers if you’re adding an extra 20 seconds to their commute or if they have to stop at every other floor. Of course, there are exceptions to the rule—the elderly, parents with strollers, those with disabilities, etc.

2. Holding the door—when, how, and if you should do it

It’s been a long-debated question as to whether you should hold the elevator door for someone. On one hand, it might seem like a matter of compassion; but on the other, you risk holding up the ride for your fellow passengers. If you’re alone in the elevator, do what you think is right. When you’re riding with others, consider getting a quick thought on whether you should hold it. If the elevator is full, on the other hand, there’s no shame in giving an apologetic expression and letting the doors close.

Many people are of the mind that you should simply let fate decide. If the person scrambling toward the elevator is meant to catch that ride, they will; if not, there’s always the next one. Elevators are always a matter of timing and the general consensus seems to be that there is no general consensus or universal rule for this particular scenario.

3. Keep proxemics in mind when positioning yourself in an elevator

Proxemics is the study of human behavior as it relates to public and private space. In short, proxemics entails how most humans view public, personal, and intimate spaces in regards to comfort, propriety, and efficiency. Men traditionally follow the “urinal theory of proxemics” already, which includes best practices for how to pick the urinal if some or more are already occupied. Elevators benefit from the same kind of consideration and practices.

  • If only two people are in the elevator, it’s best to stand on opposite sides of the car.
  • Three to four people should gravitate toward each of the corners.
  • Five or more riders should attempt to space themselves out evenly and face forward. Arms and hands should be kept at the sides to avoid contact.

4. Always face the elevator doors

If you’re entering a crowded elevator (with three or more riders), it’s always best to face the doors. Entering the elevator and staring into the face of someone else can be uncomfortable, awkward, and even creepy. You’re already in someone’s personal space so don’t make it any worse by initiating potentially unwanted eye contact.

5. Minimal eye contact is standard

Sometimes you can’t help but make a little eye contact, and getting on the elevator doesn’t have to be a completely awkward and detached experience. Brief eye contact and a nod or smile is usually well-received by your fellow riders, so long as you turn your focus to something—anything—else in the elevator once you’re onboard. This gives others the chance to enjoy the ride in peace without forcing them to engage in small talk or making anyone uncomfortable.

6. Keep phone calls private

What should seem like common sense may actually take pointing out: keeping your cell phone holstered in a pocket or sticking to text is common courtesy in enclosed spaces, particularly such small ones as an elevator. If you’re on a call with someone as you approach an elevator, tell them you’ll call them right back. Similarly, if you receive a call in the elevator you can answer and give them the same message, or decline and text back that you’ll return their call ASAP.

Not only is it good etiquette to keep your phone calls private, but you won’t annoy other riders by filling the small space with the sound of a one-way conversation they didn’t ask to listen to.

7. How to exit when the elevator is full

When the elevator is packed, the two standing closest to the doors should step out at any requested stops to allow folks in the back to exit without requiring them to squeeze themselves out. It’s not fun to get elbowed, and it’s certainly uncomfortable to wedge yourself up against people because they’re not willing to move two feet out of the way. When you step out of the elevator to make room for those leaving, be considerate and hold the doors to make reentry smooth.

If you’re the one exiting, it’s best to give the others a warning by saying something like, “my stop is next” or “the next floor is my stop.” This gives them time to adjust spacing and, if they’ve been brushing up on their etiquette, the chance to step out and give you ample room to exit.

On a similar note, when boarding a full elevator, give those inside the first chance to exit before making your way inside.

Although home elevators hardly demand such rigorous rules of etiquette, it helps to realize the unique atmosphere an elevator can create. This is especially true of residential elevators as they can literally transform your home into a place that you will never lose access to, giving you the freedom to enjoy your home for years to come, regardless of age or impairment.

Why Residential Elevators Are Worth It

Purchasing and installing a residential elevator can appear, at first glance, to be a sizeable investment, both in space and in money. That’s fair because it’s true: owning an elevator and having it installed takes time, resources, and space. One of the most important aspects of any investment is its return on investment (ROI). For residential elevators, that return comes in many forms.

You’ll regain lost mobility

With age and injury comes disability and a loss of mobility. It may not always be a certainty, but it’s an eventuality that many have to consider when they plan for their futures. If you’ve been hurt or simply can’t make it up the stairs of your home anymore, an elevator can offer much-needed accessibility.

Many individuals or couples who decide to age in place find that one of their biggest hesitations is to stay in a multi-storied home they can no longer access due to physical limitations; but by installing a residential elevator or chair lift, they can continue enjoying their entire home.

The cost of a residential elevator may be drastically less than assisted living or a retirement community

Of course, a lot more is included in assisted living and retirement community packages, but if your primary struggle is mobility, you may find the addition of a home lift to be the more financially sound option. According to research compiled by, in 2015 the monthly median costs for independent living ranged from $1,709 – $3,777.

For the price of one year living in a retirement community or assisted living, you could afford some version of a residential elevator—and that’s a one-time cost, not recurring. When considering how you’ll want to live past a certain age, be sure to write down what you need and what you want because you may come to find that you need very little adjustment to your living situation.

Going for assisted living or a senior retirement community might include a lot of amenities and services that you don’t actually need (or want) that you’ll most likely be charged for regardless. That only adds to the overall, recurring cost of those options.

Residential elevators are for more than just the elderly or disabled

Having a simple, convenient way to traverse the floors in your home is never an inconvenience. Large families can benefit from a home elevator by using it to move furniture, belongings, or even groceries around. This eliminates the need to carry bulky or heavy things up and down the stairs, which means your family is less likely to fall or hurt themselves in the process.

A residential elevator is easily one of those investments that you’ll be able to enjoy throughout multiple stages of your life. A new mother could walk herself and the baby into the elevator and be let out on the same floor as the child’s room. Teens could load the elevator up with sleepover gear and make their getaway without having to take more than one trip up and down the stairs. A visiting grandparent could take the elevator instead of the stairs if they have trouble with their mobility.

Increase your home’s value

If you are thinking of possibly selling your home down the road, installing a home elevator now while you can enjoy it will let you reap the benefits of one of the ways to increase your home’s value. With more baby boomers reaching retirement and wanting to age in place, homes with elevators are becoming more and more desirable.

Its not only for the elderly or people with disabilities, as 25% of homeowners surveyed by the National Association of Home Builders said that elevators are a desirable or essential feature to a home. In 2001, that number was just at 8%, so residential elevators are trending and being sought after by homeowners.

The list goes on, but there is never a time when a lift can’t be put to good use.

You could read all about why residential elevators are worth it—what really matters, however, is if they’re right for you.

Do you want to grow old in your home?

Would you prefer to keep the memories you’ve made and the place they were created, no matter your age or impairment?

Do you want to increase your home’s value?

If your answer to any of those questions is yes then getting a home elevator is worth the investment.

Why Choose a Residential Elevator?

Residential elevators have many different functions, but ultimately they serve to make your life at home comfortable and more convenient. Still, many people may not realize just how much of an investment residential elevators can be—not from a financial standpoint, but from a quality of life perspective.

For starters, a home elevator just makes daily life easier and safer.

Residential elevators can reduce the physical strain of living at home

Having to carry luggage, furniture, or heavy objects up and down the stairs can be exhausting, especially as you get older. While these might not be activities you do every single day, they can be difficult to avoid overall. When you do have to carry something heavy or large up one or more flights of stairs, you’re putting yourself at risk of injury.

Did you know that falls result in more than 2.8 million injuries treated in emergency departments annually, including over 800,000 hospitalizations and more than 27,000 deaths?

Your stairs become a real danger after age 65, and if remaining in your home is something you have your mind set on, then a home elevator can help you.

A home elevator offers continued mobility

Regardless of age, lifestyle, or disability, home elevators have enabled thousands of homeowners to reside in their homes almost indefinitely. This is because elevators allow you to get around the house without exposing yourself to the dangers of staircases. While this matters most for the elderly, anyone can slip and fall, including children.

Imagine you had a home elevator and you were carrying a newborn up to their new bedroom. Would you rather walk up a long set of stairs, or would you rather walk into the elevator and exit out onto the right floor? It’s not just more convenient. It’s also a much safer option.

The residential elevator industry continues to improve its standards and safety

Home elevators are not an unchecked product. They’re developed by experts with decades of experience, and put through rigorous safety tests. A recent example of this continued pursuit of higher safety standards saw the industry tackle the space between the hoistway and car door, as evidenced in the 2016 publication of ASME 17.1, Safety Code for Elevators and Escalators, Section 5.3.

They’re built with your safety in mind

More than just your safety, a residential elevator you purchase can be customized to meet your specific needs, whether they be health or home related. Your dealer or contractor will work with you to make the installation of your home elevator a seamless process. They can easily accommodate your existing décor and work within your available space, offering solutions that will minimize the impact such a feature will have on your property.

If you find yourself asking why you should choose a residential elevator, ask yourself a different question: do you want to enjoy the house you built and all its memories for many more years to come? If you can answer yes, then you already know the most important reason to consider investing in a home elevator.

5 Ways to Increase Your Home’s Value

Homeowners have to be forward thinking these days. Building upon and improving your home’s value can make selling it down the road much easier, and more profitable. In the age of unstable housing markets, it’s important to follow good maintenance habits and take the time to see how and where you can make your house homier.

1. Update your kitchen

Kitchens are sometimes one of the most important rooms in a house. It’s where you prepare meals, dine with family, and enjoy your guilty late-night snacks. The kitchen, experts say, is also one of the best rooms you can improve upon to increase the value of your house. Updating appliances to sleek stainless steel models, replacing backsplashes, and upgrading to hardwood floors from linoleum can easily redefine a kitchen’s charm.

Here’s a pro tip: Rethink your use of space in the kitchen. Learning how to make the most of the room while opening it up can help it become the new go-to space.

2. Add an extension to your house

Extensions can be as large as a whole new hallway or wing, or as small as an extra bathroom. These additions can make a huge impact on the price of your home. Creating the extra space that blends in with the rest of your house is easily one of the most challenging aspects of this kind of renovation, but it can also be the most rewarding. More space equals more value, now and in the future. Adding in a family room, game room, or conservatory means more than just a higher value for your house on the market—it means more space where you can gather with friends and family.

3. Add a residential elevator

Installing a residential elevator has become a practical investment in one’s home. Aging residents who wish to retire at home are looking to residential lifts as a means to maintain their independence; but the list of customers has grown beyond just seniors. Trendy home owners looking for a new focal piece or families interested in making their daily lives easier are all considering adding an elevator to their homes.

The wonderful thing about these conveniences is that they can accomplish all the above. They can improve your quality of life by making getting between floors less of a hassle—a convenience for the elderly, disabled, and anyone who sees themselves moving large or heavy items around regularly. There’s also the range of available features and design options. Being able to customize the look and style provides homeowners with a unique addition that will fit seamlessly with their existing décor.

Currently, manufacturers are offering elevator drive systems that can minimize the impact a residential elevator would have on space, too.

4. Convert your basement, loft, or garage

How many houses have you been to that leave their basements or lofts completely unused? Or worse: as storage space for boxes of holiday decorations and cobwebs? It’s actually good financial sense to make the most of your available space, which often means turning unused rooms into accommodating living space. One of the nicest things about taking the conversion route (as opposed to adding an extension) is that it’s relatively non-disruptive to the remainder of your home.

For attached and detached garages, these spaces provide yet another opportunity for new living space. Homeowners looking to truly maximize their return on investment could create small apartments in their basements or garages, which could then be rented to tenants. While it’s certainly not a decision or renovation to be taken lightly, it’s one that warrants consideration for those looking for a strong ROI.

5. Redo your bathroom

Your bathroom, like the kitchen, is an important room, mostly because it’s a space meant to create a sense of comfort and privacy. It’s also a room most guests will visit, and sees heavy, regular use. You can expect to increase your home’s value by 2 to 3% by renovating your bathroom. Common upgrades include changing out the floor for something more durable and modern, and contemporary amenities such as a new sink and bath/shower equipment. And a new coat of paint never hurts either!

It’s worth noting that even if you aren’t looking to sell or have no plans of moving any time soon, these fixes can improve the functionality and beauty of your home for years to come. You’re worth having a home you’re both proud of and in love with, so why not put in the work now to benefit you and your family in the future.

Mobility in your Home!

Meeting the Needs of Your Family

Today, Brendan Kirby hit the road meeting Bill and Linda Bohmbach from Home Healthsmith so that we could see firsthand how this great local company is helping people  stay in their homes after an injury or age in place longer.

Most people could benefit from including a residential elevator in their home design plans, and the Rhode Island-based Home Healthsmith is working hard to show just how invaluable they can be.

Home Healthsmith helps homeowners identify their mobility needs and the solutions best equipped to meet those needs. Their goal is to provide safe mobility options to families or individuals who are recovering after an injury or looking to age in place, regardless of whether the needs are short or long-term.

Whether you’re on the mend from a recent surgery, such as a knee or hip replacement, or have long-term mobility needs, the company works with customers to ensure they can still function and enjoy their home despite the new challenges they might be facing.

One of these solutions was the inclusion of an elevator, installed and designed to blend seamlessly with the home’s existing décor. The key to the company’s success is their commitment to working with customers and the on-site assessment that follows, along with their own recommendations. Home Healthsmith customizes the elevator according to the ideas and needs of the homeowners, including design, shaft height, and amenities.

Linda and Bill Bohmbach illustrate the kind of care that’s important to have when dealing with people looking to enjoy their homes beyond age, injury, or illness. They work closely with their customers, their customers’ loved ones, and the home itself to address the mobility issues they’re facing competently and compassionately.

Imagine an elevator in your house!? They can do just that!

Get more info here:

Inclinator Signs Exclusive Distribution Agreement With Serenity

The Inclinator Company of America is happy to announce that it has entered into an Exclusive Distribution Agreement (EDA) with Serenity Health Care Products Inc. of Toronto, ONT, CA, a manufacturer of Vertical Platform Lifts and Vertical Platform Lift Elevators.

This EDA marks a joint effort to promote and distribute Serenity’s wheelchair lifts and lift elevators throughout the US and US territories. As of July 2016, all distributed products will utilize the brand name Inclinator Serenity.

Inclinator is excited to be handling the distribution of Serenity’s vertical platform lift and lift elevator products,” said Mark Crispen, Director of Marketing. “Serenity has a long history of quality work in the health care products industry and we’re looking forward to building a lasting relationship with them as their exclusive distributor.”

Serenity Health Care Products Inc. is the culmination of years of tested experience in the world of health care corporate ownership, product design, manufacturing and modification, and sales. This experience is shared by the two co-owners, Michael Samuels and Hong Lam.

Michael Samuels and Hong Lam have done work in the field of mobility, accessibility, and an array of durable medical home health care products since the 1980’s, and they’ve used their many years of international technical experience to create Serenity Health Care Products Inc. The co-owners have developed and marketed their accessibility products, both locally and internationally, to become a manufacturing company renowned for its efficiency. Their combined expertise covers the manufacturing, distribution, engineering, and research and development of home accessibility products, including their installation, service, and support.

Universal Control System in Elevator World Magazine

This Product Spotlight details an inclusive system meant to save money while adding varied features.

by Lee Freeland in July 2016 issue of Elevator World Magazine

Inclinator Co. of America’s UC601 Universal Control System is intended to be an inexpensive product that is easy to install and troubleshoot. It utilizes a microprocessor based design on all printed circuit boards and serial communication to link them together. The control can be configured at Inclinator’s facility or by the installer via an integral LCD display. Configuration of the control for all elevator types and operating parameters, such as number of floors, number of doors, automatic/manual gate and automatic/manual doors, is possible.
The control’s on-board diagnostics are constantly analyzing the system, which, in many
cases, allows it to detect and report problems before they become obvious to the user. It is capable of storing up to 200 time-stamped error messages to aid in troubleshooting. There is a small LED display at every floor and on the car-operating panel (COP) that displays the current floor position or can alert the homeowner to common error conditions, such as “Door Open,” “Gate Open” and “Stop Switch Status.”

As the control’s design is microprocessor based, it is possible to add new features to a
previous installation by simply updating the software. For example, a new “Call Send” feature from Inclinator can be added to an existing control within minutes and requires no other changes. More features are under development by the company and will become available to its dealers as they are finished.

The control system is standard equipment on the company’s cable drum, machine-room-less (MRL) geared, MRL CD1000 and hydraulic drives. It will run on all of its drives and features:

  • Plug-and-play functionality to reduce installation time
  • Multi-pin quick-connect connectors to eliminate hand wiring
  • Hall stations interface to controller via daisy-chain wiring
  • Door locks powered by the hall stations, which eliminates hoistway wiring
  • Car position obtained from cab-mounted tape reader
  • Position indicator as standard equipment on COPs and hall stations
  • Control constantly analyzes operations to detect and report problems
  • Control will indicate which safety circuits are open and check safety–switch override jumpers to shut down the elevator if they are left in
  • Emergency–battery lowering as standard equipment

William M. Stratton, Inclinator president and CEO, added:

“We developed our Universal Controller System to provide our dealers with technology that will reduce their installation times, provide easily usable diagnostic information and provide superior support to their customers, the homeowners. By developing this technology in-house and through manufacturing the product in our own facility, we have better control of our supply chain, quality and ability to add new capabilities to the technology over time. Since we developed and own the software associated with our controller system, we are able to develop and share added features to [it]. A good example is the ‘Call Send’ feature that we developed in mid 2015. Th€is feature allows our customers to use our residential elevator as dumbwaiters, in addition to using them as elevators.”

Inclinator Company of America Welcomes Two Key Employees to Leadership Team

The Inclinator Company of America is proud to announce the appointment of two key members to their leadership team. Cliff Warner and Jennifer Jeffcoat recently joined Inclinator, serving to assist the company in critical capacities during this period of growth.

Cliff Warner joined the team at Inclinator in May 2016 and is responsible for Inclinator’s engineering activities and quality management system. Jennifer Jeffcoat joined the Inclinator team as Accounting and IT Manager to help lead the company through a major system reimplementation and to manage the company’s accounting practices.

“Inclinator is invested in hiring top talent to help further our company’s goal of helping Americans maintain their independence and comfort as they age,” said Mark Crispen, Director of Marketing. “Jennifer and Cliff are extraordinary additions to our team who will help us further our vision.”

Cliff has 18 + years of engineering and manufacturing experience, including roles as a lean manufacturing consultant, manufacturing engineer, quality engineer and most recently Director of Quality at New Standard Corporation. Cliff earned certifications in lean manufacturing, Six Sigma, and holds a Mechanical Engineering Technology degree from Penn State University. His enthusiasm instills him and his team with energy and dedication in an environment where creativity is encouraged.

Jennifer comes with a wealth of accounting, management, and IT experience over a variety of industries, having spent the last three years at a steel mold manufacturer, where Jennifer was instrumental in leading several cost savings initiatives, improving employee morale and performance, and implementing valuable process improvements. She obtained her Bachelor’s Degree in Accounting in 2010 and most recently completed her MBA with Accounting in 2014.